Solución de Problemas

ERROR_ZERO_BALANCE: Solución de problemas de pago y facturación

ERROR_ZERO_BALANCE significa que su cuenta CaptchaAI no tiene fondos para procesar tareas. Aquí se explica cómo manejarlo con elegancia, configurar alertas y evitar tiempos de inactividad inesperados.


Por qué ocurre este error

causa Frecuencia Resolución
Saldo de cuenta agotado Más común Agregue fondos en captchaai.com
Uso superior al esperado común Configurar el seguimiento del saldo
Exposición accidental de claves raro Gire la clave API, verifique el uso
El método de pago expiró ocasional Actualizar información de facturación

Verificación rápida de saldo

import requests


def check_balance(api_key):
    """Check current CaptchaAI balance."""
    resp = requests.get(
        "https://ocr.captchaai.com/res.php",
        params={"key": api_key, "action": "getbalance", "json": 1},
        timeout=10,
    )
    data = resp.json()

    if data.get("status") == 1:
        return float(data["request"])

    raise RuntimeError(f"Balance check failed: {data.get('request')}")


balance = check_balance("YOUR_API_KEY")
print(f"Balance: ${balance:.4f}")

Maneje el saldo cero con gracia

import requests
import time
import logging

logger = logging.getLogger(__name__)


class BalanceAwareSolver:
    """Solver that handles zero balance without crashing."""

    def __init__(self, api_key, min_balance=0.50):
        self.api_key = api_key
        self.min_balance = min_balance
        self._last_balance_check = 0
        self._cached_balance = None

    def solve(self, params):
        """Solve CAPTCHA with balance pre-check."""
        # Check balance every 5 minutes
        if time.time() - self._last_balance_check > 300:
            self._check_balance()

        if self._cached_balance is not None and self._cached_balance < 0.01:
            raise InsufficientBalanceError(
                f"Balance too low: ${self._cached_balance:.4f}. "
                "Add funds at https://captchaai.com"
            )

        try:
            return self._submit_and_poll(params)
        except ZeroBalanceError:
            self._cached_balance = 0.0
            logger.error("ERROR_ZERO_BALANCE — add funds at captchaai.com")
            raise

    def _check_balance(self):
        """Check and cache balance."""
        try:
            resp = requests.get(
                "https://ocr.captchaai.com/res.php",
                params={
                    "key": self.api_key,
                    "action": "getbalance",
                    "json": 1,
                },
                timeout=10,
            )
            data = resp.json()
            if data.get("status") == 1:
                self._cached_balance = float(data["request"])
                self._last_balance_check = time.time()

                if self._cached_balance < self.min_balance:
                    logger.warning(
                        f"Low balance: ${self._cached_balance:.4f} "
                        f"(threshold: ${self.min_balance:.2f})"
                    )
        except Exception as e:
            logger.debug(f"Balance check failed: {e}")

    def _submit_and_poll(self, params):
        """Submit task and poll for result."""
        data = {"key": self.api_key, "json": 1, **params}
        resp = requests.post(
            "https://ocr.captchaai.com/in.php", data=data, timeout=30,
        )
        result = resp.json()

        if result.get("status") != 1:
            error = result.get("request", "")
            if error == "ERROR_ZERO_BALANCE":
                raise ZeroBalanceError("Account balance is zero")
            raise RuntimeError(f"Submit failed: {error}")

        task_id = result["request"]

        time.sleep(10)
        for _ in range(24):
            resp = requests.get(
                "https://ocr.captchaai.com/res.php",
                params={
                    "key": self.api_key, "action": "get",
                    "id": task_id, "json": 1,
                },
                timeout=15,
            )
            data = resp.json()

            if data.get("status") == 1:
                return data["request"]
            if data["request"] != "CAPCHA_NOT_READY":
                raise RuntimeError(data["request"])
            time.sleep(5)

        raise TimeoutError("Solve timeout")


class ZeroBalanceError(Exception):
    """Raised when account has no balance."""
    pass


class InsufficientBalanceError(Exception):
    """Raised when balance is below minimum threshold."""
    pass

Monitoreo de saldo con alertas

import smtplib
from email.message import EmailMessage
import threading
import time
import logging

logger = logging.getLogger(__name__)


class BalanceMonitor:
    """Monitor balance and send alerts when low."""

    def __init__(self, api_key, alert_threshold=1.00, check_interval=600):
        self.api_key = api_key
        self.alert_threshold = alert_threshold
        self.check_interval = check_interval
        self._alert_sent = False
        self._running = False

    def start(self):
        """Start background monitoring."""
        self._running = True
        thread = threading.Thread(target=self._monitor_loop, daemon=True)
        thread.start()
        logger.info("Balance monitor started")

    def stop(self):
        """Stop monitoring."""
        self._running = False

    def _monitor_loop(self):
        """Check balance periodically."""
        while self._running:
            try:
                balance = self._get_balance()
                logger.info(f"Balance: ${balance:.4f}")

                if balance <= 0:
                    self._send_alert("CRITICAL: CaptchaAI Zero Balance", 
                        f"Balance is ${balance:.4f}. Solving will fail.")
                elif balance < self.alert_threshold and not self._alert_sent:
                    self._send_alert("WARNING: CaptchaAI Low Balance",
                        f"Balance: ${balance:.4f} (threshold: ${self.alert_threshold:.2f})")
                    self._alert_sent = True
                elif balance >= self.alert_threshold:
                    self._alert_sent = False  # Reset alert flag

            except Exception as e:
                logger.error(f"Monitor error: {e}")

            time.sleep(self.check_interval)

    def _get_balance(self):
        """Check account balance."""
        resp = requests.get(
            "https://ocr.captchaai.com/res.php",
            params={"key": self.api_key, "action": "getbalance", "json": 1},
            timeout=10,
        )
        data = resp.json()
        if data.get("status") == 1:
            return float(data["request"])
        raise RuntimeError(data.get("request"))

    def _send_alert(self, subject, body):
        """Send email alert. Replace with your notification method."""
        logger.critical(f"{subject}: {body}")
        # Implement email, Slack webhook, or other notification here


# Usage
monitor = BalanceMonitor("YOUR_API_KEY", alert_threshold=2.00)
monitor.start()

Estimar los costos antes de ejecutar

# Approximate costs per CAPTCHA type
COST_PER_SOLVE = {
    "recaptcha_v2": 0.003,
    "recaptcha_v3": 0.004,
    "turnstile": 0.002,
    "geetest": 0.003,
    "image": 0.001,
    "bls": 0.002,
}


def estimate_cost(captcha_type, quantity):
    """Estimate cost for a batch of solves."""
    rate = COST_PER_SOLVE.get(captcha_type, 0.003)
    total = rate * quantity
    return total


def check_budget(api_key, captcha_type, planned_solves):
    """Check if balance covers planned solves."""
    balance = check_balance(api_key)
    estimated = estimate_cost(captcha_type, planned_solves)

    if balance >= estimated:
        print(f"Budget OK: ${balance:.4f} covers ~{int(balance / COST_PER_SOLVE[captcha_type])} solves")
        return True
    else:
        shortfall = estimated - balance
        print(f"Need ${shortfall:.4f} more for {planned_solves} {captcha_type} solves")
        return False


# Check before a large batch
check_budget("YOUR_API_KEY", "recaptcha_v2", 5000)

Patrón de degradación elegante

class GracefulSolver:
    """Fall back to manual or skip when balance is zero."""

    def __init__(self, api_key, on_zero_balance="skip"):
        self.api_key = api_key
        self.on_zero_balance = on_zero_balance  # "skip", "queue", "raise"
        self._pending_queue = []
        self.solver = BalanceAwareSolver(api_key)

    def solve_or_degrade(self, params, item_id=None):
        """Try to solve, degrade gracefully on zero balance."""
        try:
            return self.solver.solve(params)
        except (ZeroBalanceError, InsufficientBalanceError):
            return self._handle_zero(params, item_id)

    def _handle_zero(self, params, item_id):
        """Handle zero balance based on configured strategy."""
        if self.on_zero_balance == "skip":
            logger.warning(f"Skipping CAPTCHA for item {item_id} — no balance")
            return None

        elif self.on_zero_balance == "queue":
            self._pending_queue.append({"params": params, "item_id": item_id})
            logger.info(f"Queued item {item_id} — {len(self._pending_queue)} pending")
            return None

        else:  # "raise"
            raise ZeroBalanceError("No balance — stopping automation")

    def retry_pending(self):
        """Retry queued items after balance is refilled."""
        if not self._pending_queue:
            return []

        results = []
        remaining = []

        for item in self._pending_queue:
            try:
                token = self.solver.solve(item["params"])
                results.append({"item_id": item["item_id"], "token": token})
            except (ZeroBalanceError, InsufficientBalanceError):
                remaining.append(item)
                break  # Stop retrying — still no balance

        self._pending_queue = remaining + self._pending_queue[len(results) + len(remaining):]
        return results

Solución de problemas

Síntoma causa Solución
ERROR_ZERO_BALANCE en cada solicitud Cuenta vacía Agregue fondos en captchaai.com
El saldo cae inesperadamente rápido Clave API expuesta o código ineficiente Girar clave, verificar registros de uso
El saldo es positivo pero el error persiste Retraso de almacenamiento en caché/sync Espere 1 minuto, vuelva a intentarlo
No puedo agregar fondos Problema con el método de pago Actualizar método de pago en el panel

Preguntas frecuentes

¿Qué tan rápido aparecen los fondos después del pago?

La mayoría de los métodos de pago se acreditan al instante. Las transferencias bancarias pueden tardar entre 1 y 2 días hábiles.

¿Puedo configurar la recarga automática?

Consulte el panel de CaptchaAI para ver las opciones de recarga automática. También puede crear su propio seguimiento con la API de saldo y alertas de pago.

¿CaptchaAI cobra por resoluciones fallidas?

No. Solo se le cobrará por soluciones exitosas que devuelvan una ficha o una respuesta.


Guías relacionadas


Mantén tu saldo recargado.deposite fondos en su cuenta en CaptchaAI.

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